Privacy Policy
Last updated: July 28, 2025
1. Who We Are
We are XLD, a professional flexible packaging manufacturer based in Jiangmen, China. Our website address is: https://xldflex.com. We specialize in stand-up pouches, laminated roll stock, and sustainable paper-based flexible packaging for global B2B markets.
2. What Personal Data We Collect and Why
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address (a hash) may be provided to the Gravatar service to check if you use it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. After your comment is approved, your profile picture becomes visible to the public.
Contact Forms & Inquiries
When you submit a contact or inquiry form on our site, we collect your name, company name, email, phone number, and message content. We use this data only to respond to your request. We do not sell, trade, or share this data with third parties, unless legally required.
3. Media
If you upload images to the website, please avoid including embedded location data (EXIF GPS). Other visitors can download and extract location data from those images.
4. Cookies
We use cookies to improve your browsing experience. If you leave a comment or log in, cookies may store your name, email, and website information for convenience.
We also use temporary cookies to manage login sessions and screen preferences. These cookies contain no personal data and are removed when you close your browser.
5. Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, links). Such content behaves exactly as if you had visited the other website directly. These third-party websites may collect data, use cookies, or track your interaction.
6. Analytics and Tracking
We use third-party tools like Google Analytics to monitor website usage and improve user experience. These tools may use cookies and anonymized tracking. You can opt out using Google’s opt-out tool.
7. Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email. We do not share your personal data with third parties unless required by law.
8. How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. Contact form submissions are retained for up to 12 months for service continuity.
For registered users (if applicable), we store profile data that users can view, edit, or delete at any time, except usernames.
9. What Rights You Have Over Your Data
If you have submitted a form or left comments, you may request an exported file of the data we hold. You may also request deletion of your data, excluding data retained for legal or administrative purposes.
10. Where Your Data Is Sent
Visitor comments and submissions may be checked via automated spam detection tools and security filters.
11. Contact Information
If you have questions about this privacy policy or wish to request access, correction, or deletion of your personal data, please contact us at:
- Email: koywangxld@gmail.com
- Phone: +86-137-5035-8438
- Address: No.31, Tongle Road, Tangxia Town, Pengjiang Dist., Jiangmen, Guangdong, China
